Phone: (616) 443-9554
Fax: (616) 874-7243

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 Glessner Promo's
 "More than 100%" Guarantee

Glessner Promo is absolutely devoted to being the most customer-centric company in our industry. Overwhelmingly, our current clients tell us that our level of service is the number one reason they work with us.  Providing great service and great products to you, our client, is our #1 priority, and we stand behind our work with the following guarantee:

 

  

You will receive your order for promotional products with a quality imprint of the image that you approve, by the “in-hands” delivery date that you specify* or we will do your choice of one of the following: (1) replace your products or (2) extend an offer for you to keep the original products at a reduced cost. In addition, we will offer you 15% off your next purchase.

  

 

*Exceptions:  The timeliness of delivery is barring any "Acts of God" like storms, floods etc that may impact factory production or shipper performance.  Additionally, there are many process-related touch points in our industry that a project must work its way through in order to land at your doorstep on-time.  We know what they are and will communicate to you what needs to be done and by when in order to meet your target delivery date.  So long as we work together and adhere to this project time-line, our guarantee will stand.  

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